Get in touch with MedLuxLife for professional healthcare services and carefully planned travel solutions with trusted international partners.
Frequently Asked Questions
Answers to the most common questions about our health and travel services.
Send us your enquiry via the contact form, by email or on WhatsApp. We will get back to you, talk through your wishes and explain the next steps. The first consultation is free of charge and non-binding.
No. MedLuxLife informs, organises and coordinates. Treatments are carried out by qualified doctors at our partner hospital and partner clinics, and the treatment contract is concluded directly with them. Whether a treatment is suitable for you is decided by the treating doctor.
At our partner hospital and partner clinics in Türkiye. We coordinate your appointments, accommodation and transfers so that you can concentrate on your treatment.
Please do not send detailed medical information or documents via the contact form or WhatsApp. If documents are needed, we will ask you for them separately and only with your explicit consent.
Every treatment is planned individually, so we do not publish prices on our website. After the consultation you receive a personal written offer.
Yes. Our travel services – holiday packages, hotel reservations, flight tickets, airport transfers and Hajj & Umrah – are independent of our health services and can be booked on their own.
Yes. We arrange Hajj and Umrah trips together with licensed tour operators and inform you about the passport, visa and vaccination requirements.
We are happy to assist you in German, English, Turkish, Ukrainian and Russian.
MedLuxLife is based in Aachen, Germany.
Please send your cancellation to info@medluxlife.de. Details can be found in our cancellation policy and our withdrawal information.